Terms and Conditions

United Dental Solutions

MEMBER PARTICIPATION AGREEMENT​​

As a member of National Dental Solutions Program, you are a participant in a Discount Medical Program (DMP) provided by Access One Consumer Health, Inc. Below are the terms and conditions of your membership in the Access One discount medical plan. This agreement is between you and Access One.​

This Membership Agreement is effective as of [ TODAY ] and shall continue from month to month until Access One is notified of your cancellation.


The Monthly Charge and mode of payment for participation in the membership is on your enrollment form. If you need to change your payment mode, please contact the member services number on your identification card.

The One Time Non-Refundable Processing Fee is: $20.00​

DISCLOSURES​

  • This is not an insurance policy;
  • Discounts are provided at certain healthcare providers for healthcare services;
  • Access One does not make payments directly to the providers of healthcare services;
  • You are obligated to pay for all healthcare services but will receive a discount from healthcare providers who have contracted with Access One Consumer Health;
  • The discount medical plan organization you are joining is: Access One Consumer Health 84 Villa Road, Greenville SC 29615 www.accessonedmpo.com​​

You may find a list of participating providers at: www.uniteddentalsolutions.com or www.accessonedmpo.com. You will be able to apply membership discounts to all participating providers of each participating network.


This membership includes discounts for: Dental, Vision, Hearing, Prescriptions, Chiropractic Care, Ask A Nurse Feature. Depending on your membership selection you may not have access to all of these benefits.​

The included Benefit Description(s). Dental Discounts: the program can in most instances save from 15% to 50% per visit. Vision Discounts between 10% to 50% on vision care, Prescription discounts up to 40%, Hearing Discounts: up to 40%. Chiropractic Discounts: up to 50%  Ask A Nurse Feature: the ability to contact the nurse line provider and speak with a registered nurse 24 hours per day, seven days a week, and 365 days per year. (Ask A Nurse Feature is NOT available in NY). The minimum discount for any service provided under the plan is 5% and may go to as much as 50%. The Benefit Description(s) becomes part of this Membership Agreement.


You will be billed at the time of service by the participating provider who will apply the applicable discounts to that bill. In no instance can Access One make payments directly to the provider on your behalf.


Your participation in the membership will continue from month to month upon payment of your monthly dues and shall cease upon (i) your failure to make the monthly payment; or (ii) notification in writing (USPS, email or facsimile) of you desire to cancel.


You have the right to cancel participation in the program at any time. If you do so within 30 days of receipt of your membership materials you will receive a full refund of all fees and or dues paid to participate in this DMP minus the one time non-refundable processing fee. If the processing fee is more than thirty dollars, it will be refunded. After the first thirty (30) days, you may cancel participation at any time and if you have pre-paid any membership fees, the prepayment will be refunded on a pro-rata basis for months you have not used.​

United Dental Solutions may terminate your participation in the program if you fail to make your membership payment when due.​

You may contact the program for notice of change in name or address on our website, www.unitedentalsolutions.com or calling 888-205-2327.​

This program includes all members of your household (you your spouse and legal dependents). You are not required to list your dependents to participate in the program. You may add dependents or additional members of your household by calling the program.

​If you have a complaint regarding the program you may go to www.accessonedmpo.com or call 800-896-1962. You may also write to Access One Consumer Health, Inc. 84 Villa Rd. Greenville, SC 29615. The complaint will be addressed and you will receive a response within 15 days.​

This Agreement and its Benefit Descriptions represent the entire agreement between you and Access One Consumer Health, Inc. and supersede all other prior representations, statements, or written agreements between you and Access One.


Arkansas Residents

You may cancel your membership with the discount medical plan organization within the first thirty (30) days from receipt of your ID card and receive a full refund of all fees or dues paid.


Illinois Residents

If you are not satisfied with your resolution of your complaint, you may contact Illinois Department of Insurance.


Louisiana Residents

If after receiving our response and you are not satisfied with the resolution you may write of call the Louisiana Department of Insurance


Maryland Residents

“Discounts for hospital services, if any, are not applicable in Maryland.”


Nebraska Residents

If you have cancelled at any time after the thirty (30) day period, and you have pre-paid any membership fees, the prepayment will be refunded on a pro-rata basis for months you have not used.


South Carolina

You may cancel your membership with the discount medical plan organization within the first thirty (30) days from receipt of your ID card and receive full refund on any fees or dues paid, less the one time processing fee.


Tennessee Residents

You may cancel your membership with the discount medical plan organization within the first thirty (30) days from receipt of your ID card and receive a full refund of all fees or dues paid.


Texas Residents

If you remain dissatisfied after completing Access One’s complaint system, you may contact your state insurance department.


Utah Residents

These programs are not covered by the Utah Health Insurance Guarantee Act.


West Virginia Residents

If after receiving our response and you are not satisfied with the resolution you may write of call:  West Virginia Insurance Commissioner.


​This program is not available in the following states AK, MT, RI, UT, VT, WA.​​​​​​​

MPA AO-UDS v09.19